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Location: NoHo, New York Metropolis
Job Kind: Full-Time
Compensation: $23/hour plus fee
Please Word: Weekend availability (Saturday and Sunday) is required for this place. Flexibility to help occasional night occasions, trunk reveals, and particular tasks can also be anticipated.
About Jill Platner
For greater than three many years, Jill Platner has created jewellery and sculpture that exists between adornment and artwork. Handmade in New York Metropolis, the gathering is understood for its distinctive design language, distinctive craftsmanship, and devoted group of collectors.
Place Overview
Luxurious Gross sales, Clienteling & Consumer Relations
It is a dynamic, customer-facing position that mixes luxurious retail gross sales, clienteling, POS and showroom operations, and occasion help. The perfect candidate is heat, organized, proactive, and excited to contribute to the expansion of a small woman-owned luxurious model.
Key Responsibilities
• Ship distinctive in-store and digital buyer experiences.
• Construct and preserve significant relationships with shoppers, collectors, and VIP clients.
• Drive retail gross sales objectives by way of each in-store promoting and proactive clienteling efforts.
• Help clients in product choice, sizing, styling and particular orders
• Course of on-line and in-store gross sales, exchanges and repairs.
• Reply to buyer inquiries and resolve customer support points as they come up.
• Develop a robust understanding of buyer preferences and buy historical past to offer personalised suggestions and domesticate repeat enterprise.
• Develop an intensive information of the Jill Platner assortment, craftsmanship, and model story.
Operations, Stock & E-Commerce
• Assist the day-to-day operations of the showroom.
• Preserve correct product info, pricing, stock ranges, and buyer data throughout all areas of the POS system (Shopify).
• Coordinate order achievement, delivery, and communication between clients and the manufacturing crew.
• Preserve showroom presentation and visible merchandising requirements, each in-store and on-line.
• Present help for gross sales and advertising and marketing initiatives as wanted (ie: social media content material, pictures, occasion supplies, fundamental graphic design tasks).
Occasions & Showroom Assist
• Help with trunk reveals, occasions, and particular tasks.
• Assist occasion preparation, setup, breakdown, and day-of occasion execution.
• Help with occasion outreach and invitation efforts as directed.
{Qualifications}
• 2+ years of expertise in luxurious retail, trend, jewellery, hospitality, gallery, or one other customer-facing setting.
• Wonderful communication and interpersonal abilities.
• A pure means to construct relationships and create memorable buyer experiences.
• Robust organizational abilities and a focus to element.
• Means to self-start, working each independently and as a part of a crew.
• Comfy balancing customer-facing gross sales duties with operational and administrative duties.
• Expertise with Shopify (or comparable retail POS) and/or CRM platforms.
• Weekend availability is required.
The right way to Apply
candidates ought to e mail a resume and a quick observe about why they’d like to hitch the Jill Platner crew to info@jillplatner.com. The topic line ought to learn: Luxurious Gross sales Affiliate Software – [Your Name].
@jillplatner
